Return & Refund Policy
Last Updated: September 3, 2026
At Anugamya, we aim to provide accurate product information and a reliable shopping experience. Please read this policy carefully before placing an order.
No Returns
All products purchased through our website are non-returnable.
We do not accept returns for:
- Change of mind or buyer’s remorse
- Incorrect product selection
- Incorrect size, quantity, or variant selected by the customer
- Products that are no longer wanted
- Personal preference or dissatisfaction with the product after delivery
Once an order has been delivered, the product cannot be returned.
No Refunds
All purchases made through our website are non-refundable.
We do not provide refunds for delivered orders, including orders that the customer no longer wants or has changed their mind about.
Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible after delivery.
Please contact our customer support with:
- Your order number
- A description of the issue
- Clear photographs of the product and packaging
- Any other information reasonably required to verify the issue
We will review the reported issue and communicate with you regarding the available resolution.
Where appropriate and subject to verification, we may provide a replacement or another appropriate resolution for products that were damaged during delivery, defective, or incorrectly supplied.
This does not create a general right to return products or receive a refund.
Order Cancellation
Orders cannot normally be cancelled after they have been processed for dispatch.
If you need to request a cancellation, please contact us as soon as possible after placing the order. Cancellation requests are only possible if the order has not yet been processed or dispatched.
Once an order has been dispatched, it cannot be cancelled.
Refused or Undelivered Orders
If an order is refused by the customer or cannot be delivered because of incorrect or incomplete customer-provided information, additional delivery charges may apply for any re-delivery.
Refusing delivery does not automatically create a right to a refund or return.
How to Contact Us
For questions regarding an order, damaged/defective products, incorrect products, or this policy, please contact us through our Contact Us page or using the customer support details provided on our website.
Please include your order number when contacting us so that we can assist you efficiently.
Policy Changes
We may update this Return & Refund Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.
Important Notice
By placing an order through our website, customers acknowledge that they have read and understood this Return & Refund Policy, including that our products are non-returnable and non-refundable, except where we specifically provide a replacement or other resolution for a verified damaged, defective, or incorrectly supplied product.
This policy is intended to clearly communicate our return, refund, cancellation, and product-issue procedures before purchase.